We want you to be happy with your order. If something is not right, here is how returns work.
30-day returns
Most items can be returned within 30 days of delivery. Items should be unused, in their original packaging and with all parts included.
Items that cannot be returned
Gift cards, digital software codes, opened personal care products and pet grooming items that have been used cannot be returned for hygiene and safety reasons.
How to start a return
Contact our support team with your order details and the item you want to return. We will send you clear steps for sending it back.
Refunds
Once we receive and check your return, we will send your refund to the original payment method. Please allow 5 to 10 business days for it to appear.
Damaged or wrong items
If your item arrives damaged or you received the wrong product, contact us within 7 days of delivery and we will make it right.
Exchanges
If you would like a different item, return the original and place a new order for the product you want.
Contact us
For help with a return, email us at support@dealsoverload.com, call +1 219-931-8733 or write to Deals Overload, 1347 165th St, Hampton, IA 50441, USA.